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Á¤º¹·Ê ( Chung Bok-Yae ) - °æºÏ´ëÇб³ °£È£´ëÇÐ
ÇÑÁö¿µ ( Han Ji-Young ) - ½Å¶ó´ëÇб³ °£È£Çаú
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Abstract
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Purpose: The purpose of this study was to identify factors influencing job satisfaction in hospice nurses. The focus was on emotional labor and burnout.
Methods: Between September 30 and October 18, 2013, hospice nurses (n=63) in 5 hospitals in 4 cities completed measures of emotional labor, burnout, and job satisfaction. Data were collected using questionnaires and analyzed using descriptive statistics, t-test, ANOVA, Pearson correlation coefficient, and multiple regression with the SPSS/Win 21.0 program.
Results: The mean score per item for emotional labor was 3.0, the mean of burnout score was 2.7, and the mean job satisfaction score was 3.4. Emotional labor showed a positive correlation with burnout (r=.61), and a negative correlation with job satisfaction (r=-.52). Burnout showed a negative correlation with job satisfaction (r=-.64). The factors influencing job satisfaction were burnout (¥â=-.65, p<.001)and clinical experience (¥â=.25, p=.007). Burnout and clinical experience explained 57.0% of the variance in hospice nurses`` job satisfaction.
Conclusion: The findings of this study indicate a need to develop strategies to prevent burnout and control emotional labor in order to increase job satisfaction for hospice nurses.
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KeyWords
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Hospice nurse, Emotional labor, Burnout, Job satisfaction
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